NESPRESSO CLUB SERVICES
Join the Nespresso Club and benefit from our range of personalized services, designed just for you.
ORDERING
Coffee Specialists are available to advise you on your coffee selection and to ensure easy ordering and convenient delivery, tailored to your needs. Call us, order online by clicking here, or pay a visit to one of our Nespresso Boutiques (locations available here).
1. ORDERING ONLINE
Your coffee at the touch of a button. Order your capsules online and decide how, where, and when your order is delivered or collected. This way, you’ll never run out of your favorite coffees again. Get free shipping when you purchase any Nespresso machine, accessory, or a minimum of 5 sleeves.
2. ORDER BY PHONE
Nespresso within easy reach. Our coffee experts are available to advise you on your coffee selection and to respond to all of your questions. They also ensure that your order is delivered according to your needs. Call us on our toll-free number 16686, 24/7.
3. BUY IN-BOUTIQUE
Purchase your coffee in our boutiques.
All over the world, Nespresso boutiques welcome coffee lovers to experience unique coffee and discover a fascinating world. Discover the Nespresso universe in your local boutique. Here, with the help of our coffee experts, you’ll discover our wide range of coffees. They’ll be happy to guide you and help you choose the ideal coffees to suit your taste. Click here to find your nearest boutique here
PAYMENT METHODS
Secure online payment.
Credit Card payment available within Cairo & Giza.
Cash On Delivery.
Buy now Pay later with ValU, choose ValU as your payment option during checkout for more details click here
DELIVERY
The Club delivers your orders wherever and whenever you want throughout Egypt, within city limits.
1. HOME AND OFFICE DELIVERY
Get free delivery to your address of choice when you purchase any Nespresso machine, accessory, or a minimum of 5 sleeves.
2. BOUTIQUE/ Pop Up PICKUP
Orders placed will be ready for pick up in 4 hours according to boutique/ Pop Up stock availability. Orders can be collected at your own convenience from the boutique counter, and you will PAY IN-STORE upon arrival.
Place your order by telephone on 16686 or order ONLINE today!
AFTER SALES
Nespresso warrants machines against defects in materials and workmanship for a period of 2 years from the date of purchase. Cleaning and descaling are not covered as a warranty repair.
The international warranty on Nespresso machines is valid 2 years after the machine purchase and it should be the same model that is sold by Nespresso. The same model also means that electric power is the same (220V).
When you receive an immediate technical diagnosis and a solution to your machine query, the Nespresso Club will collect your machine at a pre-arranged time, organize the loan of a replacement machine when necessary and bring back your machine once repaired - This service is available 6 days a week.
For after-sale services please contact us at 16686.
Or visit us at The District, Wadi Degla Club, Bldg D3, Sheraton.
Available from Saturday till Thursday
Working hours: 9 AM - 5 PM
For Machines troubleshooting and Assistance Click here .
RECYCLING
Do you want to be able to recycle your capsules easily?
With the Nespresso recycling plan, we have different options for recycling your used aluminum capsules and fulfilling your commitment to protecting the environment. Ensure to drop your capsules in a recycling bag & drop them off at your nearest Boutique or at the after-sale services center today.
