Condition of Sales
1. Applicability of General Conditions of Sale
1.1 Each order placed shall be governed by the present General Conditions of Sale and subject to particular conditions applicable to orders placed via the Internet or in a NESPRESSO Boutique.
1.2 NESPRESSO reserves the right to modify the present General Conditions of Sale at any time by publishing a new version.
2. Orders
2.1 You may place your orders:
• By telephone
• By Online
• In the NESPRESSO Boutique
2.2 Receive your coffee, your way
Order your capsules online. So you’ll never miss a cup. Make a choice from wide variety of coffee, accessories and machines. Get FREE* delivery on orders worth 55000 IQD or more.
2.3 NESPRESSO offers its products within the limits of its available stocks.
2.4 NESPRESSO reserves the right to refuse orders, notably in case of unpaid invoices or insolvency.
3. Delivery
3.1 NESPRESSO uses all reasonable efforts to ensure deliveries within 2-3 (two to three) working days within city limits.
3.2 Risk of loss and damage in goods passes to you on delivery.
4. Verification of Goods
4.1 It is your responsibility to verify the quantity and condition of the goods upon receipt and, in case of on-arrival damage or missing items, to notify and file claim with NESPRESSO within 2 days of receipt (retaining all relevant invoice and signed delivery notes).
4.2 NESPRESSO shall in such circumstances provide you with identical replacement goods, or a refund in case of non-availability of replacement.
5. Returns Policy
5.1 You have the right to exchange or refund machines and accessory products within 7 days of purchase. Nespresso will only accept products that are returned in perfect condition, and in original packaging accompanied by the original invoice. Coffee capsules and Bites are non-exchangeable nor refundable.
6. Prices and Invoicing
6.1 The prices invoiced for the goods you order are those in effect on the date you place your order.
7. Payment method
7.1 Payment is due in full before ordered goods are received by customer.
8. Machine Guarantee and After-Sales Service
8.1 The Nespresso machines are guaranteed pursuant to the specific terms and conditions listed in the original product documentation and such guarantee is without prejudice to any of your statutory consumer rights. For any questions concerning operation, maintenance and after-sales service, please contact 07861111118.
9. Data Protection
9.1 NESPRESSO does not sell your personal data to third parties and treats it in strict accordance with applicable law and its privacy policy. The NESPRESSO privacy policy is published on the site www.buynespresso.com/iraq
9.2 As per applicable law, you have the right to access and rectify personal data concerning you by writing to NESPRESSO using CONTACT US that is available on the website.
10. Applicable Law and Forum
10.1 The present General Conditions of Sales are governed by the Iraq law.
10.2 The courts have exclusive jurisdiction.
