SHIPPING & RETURNS
SHIPPING OPTION:
ALL ORDERS
| OPTION | COST | DETAIL |
| Standard shipping above 25 JD | FREE | Place order by 4PM or before. Guaranteed delivery within 1-2 business days, Depending on delivery location (not including off days or official holidays). OUTSIDE AMMAN: 1-3 working day delivery excluding Fridays and public holidays. |
| Standard shipping below 25 JD | 5 JD delivery Fees | Place order by 4PM or before. Guaranteed delivery within 1-2 business days, Depending on delivery location (not including off days or official holidays). OUTSIDE AMMAN: 1-3 working day delivery excluding Fridays and public holidays. |
SAME DAY PREMIUM
Not available
PICK UP
| OPTION | COST | DETAIL |
| Nespresso Store Pickup | FREE | Place order online or by phone. Ready for pickup at Nespresso Boutique Store or booths once contacted by Customer Service. |
ORDER & PAYMENT
Credit Card on delivery is applicable only inside Amman.
Minimum order amount on website is above 25 D for free Delivery.
Delivery is FREE when you buy any machine, accessory.
RETURNS
| TYPE OF RETURN AND EXCHANGE | DETAIL |
| Machine & Accessories exchange | Machines purchased directly from Nespresso can be exchanged within 14 days after purchasing. Please make sure that your machine is in its original condition and packaging, and include all relevant invoices. Any machine purchased at a retail store or from another website must be returned to the original store or site from which it was purchased. If you experience any issue with your machine, call 0799835835 to troubleshoot with our trained specialists. |
| Coffee Returns & exchange | We're sorry, but coffee sleeves are not eligible for returns or exchange. |
