1.1 Each order placed shall be governed by the present General Conditions of Sale and subject to particular conditions applicable to orders placed via the CRC, Internet or in a NESPRESSO Boutique.

1.2 NESPRESSO reserves the right to modify the present General Conditions of Sale at any time by publishing a new version.

2.1 You may place your orders:
• By telephone 
• By Internet
• In the NESPRESSO Boutique

2.2 Receive your coffee, your way

2.3 NESPRESSO offers its products within the limits of its available stocks.

2.4 NESPRESSO reserves the right to refuse orders, notably in case of unpaid invoices or insolvency.

3.1 NESPRESSO uses all reasonable efforts to ensure deliveries within Next working day if you place your order before 3pm within Beirut area and 2 to 5 working days delivery in other areas.

3.2 Risk of loss and damage in goods passes to you on delivery.

4.1 It is your responsibility to verify the quantity and condition of the goods upon receipt and, in case of on-arrival damage or missing items, to reject the order.

4.2 NESPRESSO shall in such circumstances provide you with identical replacement goods.

5.1 You have the right to exchange machines and accessory products within 30 days of purchase. Nespresso will only accept products that are returned in perfect condition, and in original packaging accompanied by the original invoice. Coffee capsules and Bites are non-exchangeable nor refundable.