SHIPPING & RETURNS
ALL ORDERS
OPTION | COST | DETAIL |
Standard Shipping from 9.00 OMR | FREE – Within Muscat City | Place order by 4PM or before. Guaranteed delivery for the next day,depending on delivery location (not including off days or official holidays). |
All Orders Outside Muscat Applicable For Delivery Charges | 3.00 OMR +5% VAT | Guaranteed delivery within 3-5 business days, (not including off days or official holidays). |
PICK UP
OPTION | DETAIL |
Nespresso Store Pickup | Place order online. Ready for pickup within 2 hours at Nespresso Boutique Store. Find a Nespresso Store |
PAYMENT ORDER
• Visa & Cash on delivery is applicable only inside Muscat City.
• For All orders Outside Muscat region online payment is must.
• You are responsible for checking the status of the product upon receipt.
RETURNS
TYPE OF RETURN AND EXCHANGE | DETAILS |
Machine Returns & Exchange | We will take back sold machines within 15 days from date of purchase for either exchange or refund subject to the following T&C: • Product/s not functioning or defective will be exchanged or refunded after it has been tested at our After Sales Center. |
Coffee & Consumable item | For consumer health and safety, we regret to accept the return of any coffee capsules, food or leftovers that have been purchased. |
Call Nespresso Club Services at 80071175 for further query or assistance.