SHIPPING & RETURNS
SHIPPING OPTIONS
ALL ORDERS
| OPTION | COST | DETAIL |
| Standard Shipping (Within Doha limits) | Free | Place order by 5:30 pm or before. Guaranteed delivery
Within1-2 business days, Depending on delivery location (Not including off days or official holidays). |
| Standard Shipping (outside Doha) | 15 – 30 QAR | Place order by 5:30 pm or before. Guaranteed delivery within 1-2 business days, Depending on delivery location (Not including off days or official holidays). |
PICK UP
| OPTION | COST | DETAIL |
| Nespresso Store Pickup | Free | Place order online. Ready for pickup within 2 hours at Nespresso Boutique. Find a Nespresso Store |
ORDER & PAYMENT
Delivery is FREE when you buy any machine or a minimum of 100 classic coffee capsules (Within Doha limits).
No cash payment option for areas outside Doha (only card payment available).
RETURNS
Need to send something back to us? No problem. Returns are easy with Nespresso.
| TYPE OF RETURN AND EXCHANGE | DETAILS |
| Machine/Accessories Returns & Exchange | Machines purchased directly from Nespresso can be returned up to 7 days after
Receipt from purchase or delivery, machine cannot be returned unless there
is a defect. Any machine purchased at a retail store or from another website must be returned to the original store or site from which it was purchased. Please make sure that your machine is in its original condition & packaging and include all relevant invoices in your return. If you experience any issue with your machine, call 8000888 to troubleshoot with our trained specialists. |
| Coffee Returns & Exchange | No exchange or return for coffee and food items |
Call Nespresso Club Services at 8000888 to initiate a return.
